💬 Frequently Asked Questions

The easiest way is to book online—just click the “Book an Appointment” link at the top of our homepage or click here.
Having trouble? Call us at (479) 571-4456 or text us at (479) 364-5142 and we’ll be happy to help!

Open your appointment confirmation email, scroll down, and click:
Manage Appointment → Modify → Reschedule/Cancel.
You can also call us during business hours—but note that our cancellation policy still applies.

Nope! We ask for a credit card to hold your spot, but you won’t be charged until after your service.

Click the “Book Spray Tan” link on our homepage or click here.
Spray tans are provided by Tanning with Marg (a trusted third-party).
Questions? Text or call Margaret at (817) 583-1380.
Note: Glo Limited is not responsible for scheduling, payment, or cancellations with Tanning with Marg.

Click the “Book Your Color Analysis Consultation” link on our homepage or click here.
Color Analysis is provided by Optipalette.
For assistance, email Erin at info@optipalette.com.
Note: Glo Limited is not responsible for scheduling, payment, or cancellations with Optipalette.

Yes! You may return unopened products:
- Within 7 days for a full refund
- Within 14 days for store credit

- Sale items are final sale.
- You may return up to $150 in products per year.

Store credit is valid for merchandise only—not for services or gift cards.

A lash lift curls your lashes for a longer, more defined look.

• Time: 45–60 minutes
• Benefits: Natural, low-maintenance, lasts 6–8 weeks
• Aftercare: Avoid water, steam, and makeup for 24–48 hours

A treatment to shape and set your brows for a fuller, fluffier look.

• Time: 30–45 minutes
• Benefits: Fuller, groomed brows for 4–8 weeks
• Aftercare: Keep dry for 24–48 hours, brush & nourish daily

Semi-permanent dye enhances brows/lashes.

• Results: Last 3–6 weeks
• Aftercare: Avoid water & makeup for 24 hours

Individual lash fibers applied for longer, fuller lashes.

• Styles: Classic, Volume, Hybrid
• Time: 1.5–3 hours
• Aftercare: Avoid oils, steam, rubbing

We use Natura Bissé, a luxury line known for visible results and sensorial treatments.

Start with our customizable:
- Citrus Vitality Facial
- Oxygen Revitalizing Facial

• Citrus: Brightens dull, sun-damaged skin
• Oxygen: Detoxifies and hydrates environmentally stressed skin

HydraFacial uses a patented device to deeply cleanse, exfoliate, and hydrate your skin with zero downtime.

Dermaplaning exfoliates dead skin and removes peach fuzz for instantly smoother skin.

• Results: Last 3–4 weeks
• Aftercare: Avoid sun and actives for 48 hours

Makeup Instructional:
- Bring your makeup bag
- Learn techniques tailored to your routine
- Leave with a fresh face you helped create

Makeup Application:
- Our artist uses their kit for a full-face look
- Includes lashes
- Perfect for events or photoshoots